Privacy Policy
Axelimo website is owned by Axel Services LLC, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Axel Services LLC, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Axel Services LLC website. We use customer data for Booking confirmations and updates, Driver and vehicle details, Reservation reminders,Customer support, Promotional offers (if consented to separately).We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Axel Services LLC, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement. We collect personal information from users who opt-in to receive text messages from us. This information includes:
- Phone number
- Opt-in data and consent
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system. We also use customers personal dataBooking confirmations and updates,Driver and vehicle details, Reservation reminders, Customer support, Promotional offers (if consented to separately).We collect personal information from users who opt-in to receive text messages from us. This information includes:
- Phone number
Email
Opt-in data and consent
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
SMS Terms and Conditions:
SMS For Consent Communication
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company.
Types of SMS Communications
By opting in, you agree to receive text messages from Axel Services LLC related to:
Booking confirmations and updates
Reservation reminders and scheduling
Driver details and vehicle information
Special promotions, discounts, and offers
Customer support and service follow-ups
Standard Messaging Disclosures
Hello! Thank you for contacting Axel Services LLC. How can we help you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Service.Message and Data Rates
When you send or receive text messages from Axel Services LLC, standard messaging and data rates may apply. These fees are determined by your mobile carrier and may vary based on factors such as your geographic location, the type of SMS messaging (e.g., promotional, transactional, or service-related), and your specific mobile plan. We recommend checking with your carrier for details about potential charges related to SMS messaging.
This explanation ensures your customers are aware of potential fees while emphasizing that these charges are carrier-dependent and not controlled by your business.
Message Frequency
Our SMS message frequency will be from 50 to 150 text messages daily across all users.
Potential Fees for SMS Messaging
Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.
Opt-In Method
Customer will Opt-In for SMS messaging from Axel Services LLC through (https://axelimo.com/contact- Contact US), this agreement for SMS will not be shared with third parties for marketing purposes.
Opt-out
Customer will be able to opt out of SMS messaging from Axel Services LLC by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START.
Use SMS only for the purposes disclosed to the customer, such as
Booking confirmations and updates
Driver and vehicle details
Reservation reminders
Customer support
Promotional offers (if consented to separately)
Example 1:
Hi Alex, just a reminder! Your car rental with Axel Services LLC is scheduled for 23 Feb 2025 at 3:30 PM.
📍 Pickup: Street 39 Nashville
🚗 Vehicle: Mercedes Wagon
📞 Call [+1 2014997156] for assistance.
you can reply STOP to opt out of SMS messaging from (Axel Services LLC) at any time.Example 2:
Hi Franklin, thank you for reaching out to Axel Services LLC! We’re here to assist you with your car rental needs. Could you please share more details about your requirements? Reply to this message or call us at (+1 2014997156). We look forward to serving you! You can reply STOP to opt out of SMS messaging from (Axel Services LLC) at any time.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to axel.servicesllc@gmail.com